At Sid Machinery (hence by referred to as “we”, or “us”), we use, manage and protect any information that we collect or you submit according to the following Privacy Policy. By accessing or using www.sidmachinery.com (the “Website”), which is hosted and operated from the India, you agree to the terms of this Privacy Policy. We may change the policies from time to time by updating this policy page at our sole discretion without prior notice.
Data Collection
We may contact you, by email, by call or other means in order to gather any information that may be required to provide you with our services or products. Any personal information that you share with us in our contact forms, chat widgets, our advertisements in digital or print media or during your call with us is voluntary data that you provide us yourself. Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, occupation, industry, personal interests, and other information when needed to provide a service or product or carry out a transaction that you have requested.We do not store any personal payment information that you use to purchase our services, either digitally or in writing. However, we retain your purchase history and details including, but not limited to, your name, tax identification numbers, contact details, services purchased, amount/cost and timestamp for internal record keeping. We track the general use of our website through Google Analytics and any information that we receive from Google Analytics is entirely dependent on your authorization to Google to collect your data.
Data Security
In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and organizational procedures to safeguard and secure the information we collect from you online or offline. We are committed to ensuring that your information is secure provided that it is well under the reasonable control of Sid Machinery.Use of Data
We only use your personal information to- fulfil your requested services
- provide support and assistance for the services
- communicate with you about the services
- contact you about announcements, changes, updates or offers in our services or website
- send you promotional emails relating to our services that you may be interested in
- personalize website content and communications based on your preferences
- send you confirmation or notification emails/messages
- when you complete any transaction or purchase with us meet contract or legal obligations respond to user inquiries
- comply with our legal or contractual obligations
- resolve any arising disputes
- protect against or deter fraudulent, illegal or harmful actions
- hiring and employment if you submit your details in our career form
Sharing of Data
We take the privacy and confidentiality of your personal information seriously. We are not responsible for any violation of privacy laws you may be liable for. We will not sell, distribute or share your personal information with third parties without your consent unless- doing so is essential and appropriate to carry out any of your own request
- it’s needed to detect, prevent or address fraud, security or technical issues
- you harm our other users, clients, anyone else, or violating any legal agreement that you enter with us, and sharing of your data is essential to resolve the issue
- it is required to do so by the laws of India or your country of operation
- we are required to cooperate with any legal, investigative or regulatory authorities or to participate or cooperate with a judicial proceeding, or in urgent circumstances, to protect the property, rights and safety of Sid Machinery or others
- to prevent or stop any illegal, unethical or legally actionable activity